Best PSA Software & Tools 2022

Software that automates professional services (PSA) has many benefits that can help companies reach their full potential. A PSA allows for better decision-making, better collaboration and optimized business processes. There is one drawback to a professional services automation system. However, the cost of the solution can be recouped within two or three years depending on the efficiencies achieved.
Table of Contents
Our Picks: The Best PSA Software Solutions
What is PSA Software?
How does PSA Software benefit a business?
A PSA Software Solution must-have features
The Best PSA Software Comparison
What Decision-Makers Should Look For in a PSA Solution
Our Picks: The Best PSA Software Solutions
We compared many professional services automation software solutions, analyzing user feedback and checking their capabilities. Here are our top recommendations.

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What is PSA Software?
A comprehensive software package for professional services automation allows organizations to carry out their most common day-to-day tasks. A few examples of routine activities that an IT business can do include project management, relevant daily documents processing, employee time tracking and labor usage.
This article will discuss the best PSA software solutions so that organizations can make informed decisions.
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How does PSA Software benefit a business?
Software for professional services automation uses a central database that gives managers omnipresent views of all project-related activities. Managers can use PSA tools to pinpoint any slippage in key performance indicators (KPIs). They combine the ability to see real-time progress of all projects with the functionality and predictive analytics to enable them to make informed decisions.
PSAs allow you to continuously optimize your processes with features such as time-tracking functionality. Managers can quickly assess the effectiveness and efficiency all business activities.
A company can also reap the benefits of professional services automation software:
Optimized administrative tasks
Increased resource utilization
Budget overruns can be minimized
Improved customer satisfaction
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A PSA Software Solution must-have features
Software that automates professional services is a powerful tool for IT departments. It can monitor individual tasks, projects, or entire business units. Managers can use embedded artificial intelligence (AI), which allows for reporting and analytics. This is useful in identifying potential overruns and missed deadlines.
Key features that streamline business operations include repeatable processes, time tracking and third-party integration.
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The Best PSA Software Comparison
VendorAnalyticsTaskManagementIntegrationsCollaborationToolsTimeManagementResourceManagementCRMBigTimeBirdviewChangepointMavenlinkMission ControlProjector PSARuddrBigTime
The PSA solution has received high praise for its expense tracking, time reporting, invoicing, invoicing, and online realtime entries. Although customization received many positive reviews, one review suggested that more customization should be done.
One case study shows how BigTime helped a company cut down on the use of spreadsheets and instead opted to use BigTime’s project management features.

BigTime does have some drawbacks. One customer is not happy with the way the invoicing section of BigTime functions. The UI is not intuitive and has been criticized by some users. However, the reviewer stated that BigTime’s capabilities far outweigh this.
Despite these minor drawbacks, there is one thing that all reviews have in common: the optimism that BigTime developers will address any concerns.